For few select pin codes, where we are unable to pick up the product, you can follow below steps to send the product to us:
- Go to Order Detail page under Order History and click on the Return link next to the product you would like to return.
- Follow the screens, fill in the required details and submit the request.
- Send the packet through a local courier to our warehouse.
- Enter the AWB number, Shipping company name and scanned receipt under Manage Returns section.
Warehouse address link will also be mentioned on Manage Returns page against your return request.
Please enter the details under Manage Returns section within 7 days from the initiation date to complete the return process. Return request will be automatically closed after 7 days from the initiation date, if the required details have not been updated.
Once the AWB number and shipping company details have been verified by our team, we will initiate the refund process. Please refer our Refunds section for more details.